Exhaust IQ – Terms and Conditions

1. Interpretation and Definitions

Interpretation
Words with capitalized initials have specific meanings defined here. These definitions apply whether used in singular or plural form.

Definitions
For the purposes of these Terms and Conditions:

  • Affiliate: Any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of voting shares or securities.

  • Company / We / Us / Our: Refers to Exhaust IQ, the seller of the Products.

  • Device: Any device that can access the Website, such as a computer, smartphone, or tablet.

  • Products: The diagnostic tools and related goods sold by Exhaust IQ through its Website.

  • Terms and Conditions / Terms: This agreement between You and the Company regarding the purchase and use of the Products.

  • Third-party Services: Any services or content provided by third parties that may be displayed or linked through our Website.

  • Website: Exhaust IQ, accessible at exhaustiq.com.

  • You: The individual or entity purchasing or using the Products.

2. Acknowledgment

By purchasing or using our Products, You agree to be bound by these Terms. If You do not agree, do not use or purchase our Products. You must be at least 18 years old to purchase from Exhaust IQ.

Use of the Website is also governed by our Privacy Policy.

3. Product Information and Intended Use

We make reasonable efforts to describe our Products accurately. While we stand behind their quality, the information they provide is for diagnostic and informational purposes only.

You acknowledge and agree that:

  • Product results should be interpreted as indicators, not guarantees of vehicle or engine condition.

  • A “good” result does not mean a vehicle will not fail, and a “bad” result does not mean a vehicle will fail.

  • Our Products are not a substitute for professional mechanical inspection or maintenance.

  • You are solely responsible for how You use the results, including any repair, purchase, or operational decisions.

4. Customer Responsibility for Use

By using our Products, You agree that:

  • You are solely responsible for following all instructions and ensuring safe, proper use.

  • Misuse — including inserting tubes or components into the wrong location, applying excessive force, or failing to follow directions — can cause damage to a vehicle or engine.

  • Exhaust IQ is not responsible for any damage, breakdown, or failure that occurs during or as a result of using the Products, whether caused by misuse, inexperience, or error by the user.

  • If You are not confident in using the Products correctly, You should seek assistance from a qualified professional.

5. Returns and Refunds

  • Products may be returned within 30 days of purchase.

  • Opened or used Products are not eligible for return.

  • To initiate a return, contact us at info@exhaustiq.com.

  • Refunds will be issued to the original payment method once the Product is received and inspected.

6. Links to Other Websites

Our Website may contain links to third-party websites or services. We do not control and are not responsible for their content, policies, or practices.

7. Termination

We may suspend or terminate Your ability to purchase Products if You breach these Terms.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Exhaust IQ and its Affiliates shall not be liable for any loss, damage, or expense arising from the purchase, use, or misuse of the Products. This includes, without limitation:

    • Vehicle or engine damage caused during testing (including incorrect installation or use of sampling tubes or accessories),

    • Vehicle or engine failure, breakdown, or repair costs after testing,

    • Loss of vehicle value, towing, rental, storage, or related costs,

    • Indirect, incidental, special, or consequential damages of any kind.

  • Our total liability to You shall not exceed the amount You paid for the Product, or $100 USD if no purchase was made.

  • By using the Products, You expressly assume all risk of operation and agree that Exhaust IQ provides Products strictly on an “AS IS” basis for informational purposes only.

9. Disclaimer of Warranties

  • Products are provided “AS IS” and “AS AVAILABLE.”

  • We make no warranties, express or implied, including fitness for a particular purpose or accuracy of results.

  • While our Products are designed to provide useful insights, they do not guarantee the condition, safety, or performance of any vehicle.

  • Exhaust IQ does not warrant that results will prevent or predict future vehicle issues.

10. Governing Law

These Terms are governed by the laws of California, United States, and applicable Canadian laws for manufacturing and international sales.

11. Dispute Resolution

You agree to first attempt to resolve disputes informally by contacting info@exhaustiq.com.

12. Legal Compliance

By purchasing Products, You represent and warrant that:

  • You comply with applicable laws in Your jurisdiction.

  • You are not located in a restricted country or on a prohibited-party list.

  • Export or import of Products is Your responsibility.

13. Severability and Waiver

If any provision is found unenforceable, the remainder will remain in effect. Failure to enforce any right does not constitute a waiver.

14. Translation Interpretation

If translated, the English version controls.

15. Changes to Terms

We may update these Terms at any time. Continued use of the Website or Products constitutes acceptance of the updated Terms.

16. Contact Us

For questions about these Terms:
Email: info@exhaustiq.com